3.6/5
Pleasant
(815 Review)

Hotel Hacienda de Castilla

Cancun
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a banquet hall. Enjoy Mexican cuisine at La Hija de Villa, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to noon for a fee. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite. Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls. Distances are displayed to the nearest 0.1 mile and kilometer.

Séptimo Día Adventist Church - 0.3 km / 0.2 mi
Mercado 23 - 1.1 km / 0.7 mi
Benito Juarez Municipal Building - 1.7 km / 1.1 mi
Las Palapas Park - 1.7 km / 1.1 mi
Mercado Ki Huic - 1.9 km / 1.2 mi
Ultramar Ferry Puerto Juárez - 2.1 km / 1.3 mi
Gran Puerto Pier - 2.2 km / 1.4 mi
Ceviche Square - 2.2 km / 1.4 mi
Mercado 28 - 2.2 km / 1.4 mi
Puerto Cancun Golf Course - 2.3 km / 1.4 mi
Plaza 28 - 2.7 km / 1.7 mi
Puerto Cancun Marina Town Center - 2.9 km / 1.8 mi
El Niño Beach - 3.1 km / 1.9 mi
Cancun Cultural House - 3.2 km / 2 mi
La Sagrada Familia Parish - 3.3 km / 2 mi

The preferred airport for Hotel Hacienda de Castilla is Cancun Intl. Airport (CUN) - 19.5 km / 12.1 mi

With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center. This hotel is 9.3 mi (14.9 km) from La Isla Shopping Mall and 10 mi (16 km) from North Beach. In Cancun (Downtown Cancun)
Hotel Instructions
Check-in:
15:00
Check-out:
12:00
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this property in advance.
Minimum Check-in Age
21
Optinal
  • Fee for full breakfast: approximately MXN 170 for adults and MXN 130 for children
  • Airport shuttle fee: MXN 1000 per room (one-way)
  • Pet fee: MXN 100 per pet, per night
  • Early check-in fee: MXN 250 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

We have included all charges provided to us by the property.

Know Before You Go
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Hotel Facilities & Amenities

Other
  • tickTours/Ticket Assistance
  • tickBanquet Hall
  • tickLibrary
Sport & Entertainment
  • tick
    Billiard Table (Extra Fee)
Hotel Amenities
  • tickOutdoor Pool
  • tickNon-Smoking Property
  • tickWiFi
  • tickReception Safe
Food & Drink
  • tickRestaurant
  • tick
    Breakfast Service (Extra Fee)