4.3/5
Very Good
(866 Review)

Hotel Puerta América

Chamartin/Madrid
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Grab a bite at The Observatory, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee. The following facilities are closed seasonally each year. They will be closed from September 15 to June 15:
  • Swimming pool
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 315 guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Distances are displayed to the nearest 0.1 mile and kilometer.

San Camilo Hospital Quirón - 1.5 km / 1 mi
Paseo de la Castellana - 1.8 km / 1.1 mi
Parque de Berlin - 1.9 km / 1.2 mi
Residencia de Estudiantes - 2 km / 1.3 mi
Calle de Alcalá - 2 km / 1.3 mi
U.S. Embassy - 2.1 km / 1.3 mi
Azca Financial District - 2.2 km / 1.4 mi
Sorolla Museum - 2.5 km / 1.6 mi
Arturo Soria Plaza Shopping Center - 2.5 km / 1.6 mi
Nuevo Teatro Alcala - 2.6 km / 1.6 mi
Movistar Arena - 2.6 km / 1.6 mi
Bernabéu Stadium - 2.6 km / 1.6 mi
El Corte Inglés - 2.8 km / 1.7 mi
Plaza de Colon - 3.3 km / 2 mi
National Archaeological Museum - 3.4 km / 2.1 mi

The preferred airport for Hotel Puerta América is Adolfo Suarez Madrid-Barajas Airport (MAD) - 12.4 km / 7.7 mi

With a stay at Hotel Puerta América in Madrid (Chamartín), you'll be within a 5-minute drive of Bernabéu Stadium and Movistar Arena. This family-friendly hotel is 2.9 mi (4.7 km) from Gran Via and 3.2 mi (5.1 km) from El Retiro Park. Near Royal Botanical Garden
Hotel Instructions
Check-in:
15:00
Check-out:
12:00
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Minimum Check-in Age
18
Optinal
  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 12.50 for children
  • Self parking fee: EUR 30.00 per day
  • Extended parking fee: EUR 30.00 per night
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per day

We have included all charges provided to us by the property.

Know Before You Go
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June 23 to September 15.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Hotel Facilities & Amenities

Other
  • tick
    Gift Shop (Extra Fee)
  • tickTours/Ticket Assistance
  • tickLaundry
Sport & Entertainment
  • tickFitness Center
Hotel Amenities
  • tickWiFi
  • tickWired Internet
  • tickReception Safe
  • tickMultilingual Staff
Food & Drink
  • tickRestaurant
  • tickSnack Bar
  • tick
    Breakfast Service (Extra Fee)
  • tick
    Coffee Shop or Cafe (Extra Fee)
  • tickPool Bar