4.4/5
Very Good
(679 Review)

The Portman Ritz-Carlton, Shanghai

Jing An/Shanghai
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a hot tub. This hotel also features concierge services, shopping on site, and wedding services. For lunch or dinner, stop by Portman's, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. The following facilities or services will be unavailable from December 20 2025 to December 30 2025 (dates subject to change):
  • One of the swimming pools
Property class, provided by our rating system, is based on property type, amenities, and services. Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Shanghai? This hotel has 60665 square feet (5636 square meters) of space consisting of a conference center and 11 meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite. Make yourself at home in one of the 593 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Bathrooms feature separate bathtubs and showers, hair dryers, and bathrobes. Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0.1 mile and kilometer.

West Nanjing Road - 0.1 km / 0.1 mi
Shanghai Centre - 0.1 km / 0.1 mi
Jing An Kerry Centre - 0.3 km / 0.2 mi
Jiuguang Department Store - 0.6 km / 0.4 mi
Westgate Mall - 0.7 km / 0.4 mi
Jing'an Temple - 0.8 km / 0.5 mi
Jing An Park - 0.9 km / 0.5 mi
Shanghai Exhibition Center - 1.1 km / 0.7 mi
Wujiang Road Food Street - 1.1 km / 0.7 mi
Shanghai Natural History Museum - 1.7 km / 1.1 mi
Jade Buddha Temple - 2.2 km / 1.4 mi
Huai Hai Road Shopping District - 2.3 km / 1.4 mi
Shanghai International Trade Plaza - 2.3 km / 1.4 mi
Shanghai City Hall - 2.4 km / 1.5 mi
Huanghe Road - 2.5 km / 1.6 mi

The nearest airports are:
Hongqiao International Airport (SHA) - 12.8 km / 7.9 mi
Shanghai Pudong Intl. Airport (PVG) - 46.7 km / 29 mi

The preferred airport for The Portman Ritz-Carlton, Shanghai is Hongqiao International Airport (SHA).

In the heart of Shanghai, The Portman Ritz-Carlton, Shanghai is within a 5-minute drive of Jing'an Temple and People's Square. This luxury hotel is 2.9 mi (4.7 km) from The Bund. Near Jing'an Temple
Hotel Instructions
Check-in:
14:00
Check-out:
12:00
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a deadbolt lock
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Instructions
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Minimum Check-in Age
18
Optinal
  • Fee for full breakfast: approximately CNY 288 for adults and CNY 144 for children
  • Self parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Know Before You Go
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.

Hotel Facilities & Amenities

Other
  • tickWheelchair Accessible Parking
  • tickShopping on Site
  • tickElectric Car Charging Station
Sport & Entertainment
  • tickFitness Center
Hotel Amenities
  • tickOutdoor Pool
  • tickNon-Smoking Property
  • tickIndoor Pool
  • tickWheelchair-Accessible Meeting Space/Business Center
Food & Drink
  • tickRestaurant
  • tick
    Breakfast Service (Extra Fee)
  • tickWheelchair Accessible Restaurant
  • tick
    Coffee Shop or Cafe (Extra Fee)