4.5/5
Very Good

Zumrut Palas Hotel

Erciyes/Kayseri

General Information

  Zümrüt Palas Hotel aims to provide comfortable accommodation and the best service to its valued guests with its 36 Standard and 3 Suite rooms in Erciyes Mountain Location.

Important Information

  It serves as an alcohol-free family hotel.
  The distance of the facility to the ski center is 150 m. There are 2 ski houses belonging to the facility near the track.
 
  All services and locations specified may be changed depending on weather conditions, venue and opening dates. All services and services are for informational purposes and may change in line with the operation during the summer season. This information has no validity in the event of a complaint.

  The hotel reserves the right to make changes to the concept due to changing operating conditions. There may be differences in Summer and Winter concepts.

Food & Beverage

 Room Only Concept

  All food and drinks taken at the facility are extra charged. 

 Bed and Breakfast Concept

  All food and drinks, except breakfast, are extra charged.
Hotel Instructions
Check-in:
14:00
Check-out:
11:30
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Minimum Check-in Age
19
Optinal
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 70 (roundtrip), (from 2 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Couples wishing to share a room must provide proof of marriage.
  • Alcohol is not served or permitted at this property.
  • Cashless payment methods are available for all transactions.

Hotel Facilities & Amenities

Other
  • tickTours/Ticket Assistance
  • tickDirect Access to Ski Slope
  • tickBanquet Hall
Hotel Amenities
  • tickNon-Smoking Property
  • tickWiFi
  • tickSki Storage
  • tickReception Safe
Food & Drink
  • tickRestaurant
  • tickCoffee/Tea in Common Areas
  • tick
    Coffee Shop or Cafe (Extra Fee)