Wellness Hotel Alpenhof

Zermatt/Canton of Valais

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and ski storage. Enjoy international cuisine at Restaurant Alpenhof, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM. The property will be renovating from September 21 2025 to December 19 2025 (completion date subject to change). The following areas are affected:

Select guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance. Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge. Make yourself at home in one of the 61 individually furnished guestrooms, featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt–Sunnegga Funicular - 0.2 km / 0.1 mi
Zermatt Visitor Center - 0.5 km / 0.3 mi
Tour Monte Rosa - 0.5 km / 0.3 mi
St. Mauritius Church - 0.6 km / 0.4 mi
Matterhorn Museum - 0.6 km / 0.4 mi
Zermatt - Furi - 0.6 km / 0.4 mi
Furi Ski Area - 0.6 km / 0.4 mi
Furi - Riffelberg - 0.6 km / 0.4 mi
Mountaineers Cemetery - 0.7 km / 0.4 mi
Zermatt-Furi Gondola - 1.3 km / 0.8 mi
Forest Fun Park - 1.6 km / 1 mi
Sunnegga Ski Resort - 1.9 km / 1.2 mi
Sunnegga Paradise - Blauherd Cable Car - 2.2 km / 1.4 mi
Blauherd-Rothorn Paradise Cable Car - 3.4 km / 2.1 mi

The nearest major airport is Sion (SIR) - 78.2 km / 48.6 mi

A stay at Wellness Hotel Alpenhof places you in the heart of Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. This luxury hotel is 0.1 mi (0.1 km) from Zermatt - Furi and 0.1 mi (0.1 km) from Zermatt-Furi Gondola. Near Zermatt–Sunnegga Funicular

Hotel Instructions

Check-in:

15:00

Check-out:

11:00

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 10:00 PM. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Minimum Check-in Age

Optinal

Pet fee: CHF 20 per pet, per night
Rollaway bed fee: CHF 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Know Before You Go

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Hotel Facilities & Amenities

Other

Tours/Ticket Assistance
Direct Access to Ski Slope
Skipass (Extra Fee)

Sport & Entertainment

Hiking/Biking Nearby
Fitness Center
Bike Rental (Extra Fee)

Hotel Amenities

WiFi
Ski Storage
Fireplace in Lobby
Indoor Pool

Food & Drink

Restaurant
Coffee/Tea in Common Areas

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