Crystal De Luxe Comfort Collection
Kemer/Antalya
General Information
Providing service in Kemer, the property is located close to the Mediterraneans paradise bay Phaselis and historical Olympos. The property offers its guests the opportunity to enjoy the sea and the sun with its Blue Flag private pebble beach and private pier.
In all rooms of the facility, which has 356 rooms Central air conditioning, safe, satellite TV, music broadcast, minibar,wireless internet connection, bathroom and hair dryer. Some of the rooms open to sea or garden views. Welcoming its guests with fruit sherbet and cezerye, the property features restaurants offering tastes from world cuisines.
You can get rid of the tiredness of the year and be refreshed in the fully equipped SPA with services such as sauna, Turkish bath, massage and skin care applications.
If you are interested in nature, you can take a walking and cycling tour in the area on the Lycian Way. For entertainment, you can choose Kemers famous entertainment centers.
General Information
It is located in the heart of nature, close to the heavenly bay Phaselis and historical Olympos, in the center of Kemer, which stands out with its National Parks and entertainment venues. The holiday you will spend at the facility offers you the opportunity to discover nature full of adventure. If you are an environmental enthusiast and interested in nature, Kemer, located on the Lycian Way, will be the right choice. You can enjoy the mountain-forest-sea trio with nature walks and bicycle tours. The proximity of the facility to Kemers famous entertainment clubs will also ensure that entertainment-loving guests have a full holiday.
Beach
Located 75 m from the sea, the facility has a pier and a 50 m long pebbled private beach. A road passes between the beach and the facility. Sunbeds, mattresses and canopy are free on the beach and by the pool. Towels are free with the towel card.
Beach
The facility has a Blue Flag pebble beach and a private pier for its guests, lying on the edge of the crystal clear sea. It has a 50-meter-long fine pebble private beach, 75 meters from the sea. Sun loungers, umbrellas and cushions are free on the beach.
Pools
Main Pool: 750 m² / 140 cm deep
Aquapark: 100 m² / 110 cm deep
Childrens Pool: 40 m² / 30 cm deep
Indoor Pool: 140 m² / 140 cm deep
Indoor Childrens Pool: 30 m² / 30 cm deep
Spa Pool: 60 m² / 140 cm deep
All pools are closed between 20:00 and 08:00 due to cleaning work and guest safety. Heating is provided in the indoor pool between 01 November and 31 March.
Free Services
Pool bar services
Snack restaurant services
Fixed shade at the pool, sun loungers, beach towels
Lifeguard service
Activities
Paid Services
Hairdresser, shopping center, spa center, massage and spa services, doctor, laundry, tennis court and lighting, tennis racket, tennis ball.
Free Services
Turkish bath, sauna, shock shower, steam room, indoor pool, parking lot, safe, sun loungers, beach towels, tennis court, fitness center, darts, basketball court, table tennis, cinema, soft animation and disco
As part of the key program, a room key is given to the rooms.
Activities
Spa & Wellness
Indoor Swimming Pool
Spa Relax Pool (Paid)
Sauna
Turkish Bath
Steam Room
Jacuzzi (Paid)
Massage (Paid)
Scrub / Foam (Paid)
Spa and Beauty Center (Paid)
Gentlemens & Ladies Hairdresser (Paid)
Entertainment Activities
Daily activities
Evening shows
Live music (certain days of the week)
Disco
Cinema
Sports Activities
Tennis court
Outdoor Basketball Court
Indoor Basketball Court
Beach volleyball
Fitness center (07:00 - 19:00)
Step / Aerobics
Water polo / Aquaerobics
Table tennis
Darts
Tennis court lighting and tennis equipment (Paid)
General Services
Free
Wake-up service
Message services
Parking service (Open)
Baggage porters
Paid
Telephone, fax, photocopy
Laundry (dry cleaning, washing and ironing services)
Health personnel service
Photo services
Shopping Mall (Shops) - Market / Leather - Boutique / Jewelry
Crispy Kids Club
Mini club (04-12 years old)
Mini disco
Mini cinema
Playground (outdoor)
Mini pool and activity equipment
Development games and activities
Shows for children
Baby carriage service (Paid)
Honeymoon
Room upgrade based on availability to standard rooms
Newspaper service to the room for 1 day Breakfast with freshly squeezed juice
Use of 1 free A la Carte restaurant,
Subject to availability bouquet of flowers room decoration
Special design sweet box Champagne in special rooms
Standard rooms Wine, cookie plate, tea-coffee setup, body lotion, bathrobe, dental and shaving set
Honeymoon
Express Check-in
Sparkling Wine
Fruit Platter
Special Ala Carte reservation for an evening of your choice
Honeymoon Breakfast Service to your room on a day of your choice
Upgrade to a higher category room depending on hotel availability
Themed room decoration
Special setups in the room, symbolic honeymoon cake, flowers and specially designed gifts
Note: In order to benefit from the honeymoon concept, you must have gotten married at least 6 months ago and present your marriage certificate when you arrive at the hotel.
Special Occasions
For Guests with Birthdays
Greeting Card
Champagne
Fruit Platter
Symbolic Birthday Cake
For Guests with Wedding Anniversaries
Greeting Card
Sparkling Wine
Fruit Platter
Job Opportunities
Meeting Rooms
A: 106 m²
B: 106 m²
C: 160 m²
A+B: 212 m²
B+C: 264 m²
A+B+C: 376 m²
D: 82 m²
Cinema: 47 m²
Technical Equipment
Projection Screen
Fixed Mobile Sound System
Wired Microphone
Table Microphone
Collar and Wireless Microphone
Podium
Stage Projector
Overhead Projector
Barcovision
Video Player
VCD/DVD Player
Flipchart, Writing Board
Television
Light System
Laser Pointer
Wireless Internet Connection
Air Conditioning
Technical Assistant
Important Information
A road passes between the facility and the sea.
Alcoholic beverages are not served at breakfast.
The hotel does not accept pets.
All services and locations specified may be changed depending on weather conditions, venue and opening dates. All services and services are for informational purposes and may change in line with the operation during the summer season. This information has no validity in the event of a complaint.
The hotel reserves the right to make changes to the concept due to changing operating conditions. There may be differences in Summer and Winter concepts.
All services and locations specified may be changed depending on weather conditions, venue and opening dates. All services and services are for informational purposes and may change in line with the operation during the summer season. This information has no validity in the event of a complaint.
The hotel reserves the right to make changes to the concept due to changing operating conditions. There may be differences in Summer and Winter concepts.
Important Information
Warning for Accommodation of Children Under 18
The possibilities regarding who will request the consent request for children under 18 years of age who will be accommodated and in what way are as follows
Mother & Father Together
If the mother and child are coming, the father must give consent.
If the father and child are coming, the mother must give consent.
For the child who will come with the mother and father and will be staying in a different room with a “family friend, friend or relative”, the mother and father must give consent.
For the child who does not come with the mother and father but comes with a “family friend, friend or relative”, the mother and father must give consent.
Mother & Father Separate (Divorced)
The court custody decision must be presented, and if the child comes with the custodian, consent is not requested.
If the mother has custody and the child comes with the father, the mother must give consent.
If the father has custody and the child comes with the mother, the father must give consent.
For children/children coming with a “family friend, friend or relative”, the guardian must give consent.
If the child/children coming with the guardian will stay in different rooms with a “family friend, friend or relative”, the guardian must give consent.
If one of the parents is deceased there is no need for a consent, and a “Certified Population Registration Certificate” must be presented from e-Government.
In divorced couples, the fact that the child and the mother or father have the same or different surname is not binding, and the “right to custody” is important.
In other cases that may arise, the opinion of the Law Office will be obtained and evaluated accordingly.
Note: The requested documents must be presented at the reservation stage.
Environmental Practices
Measures Taken Against Global Warming in Hotels:
Use of natural gas
Waste separation
Use of recycled materials
Energy saving system in rooms
Use of electricity saving lighting and sensors
Use of sensors and aerators for water saving
Use of solar energy
Important Information
Officially certified first-class quality products and brands are used in all food and service presentations.
Guests with allergies must notify Guest Relations upon check-in. Otherwise, the Hotel Management is not responsible for possible health problems.
According to the laws of the Republic of Turkey dated 19.05.2008, smoking is prohibited in closed areas of general use.
Check-in time is 14:00 and check-out time is 12:00. Use of facility services after check-out time is subject to an extra fee.
Dress code may apply in some restaurants and bars (Dinner buffet, Ala Carte restaurants and Lobby bar).
Air conditioning operating hours are adjusted by the automation system according to outside weather conditions.
Alcoholic beverages and tobacco products are not sold to guests under the age of 18.
Alcoholic beverages are not served in bottles or at breakfast.
There is an electric kettle in the rooms it is mandatory to read the instructions for use.
Alcohol is not served to guests with health risks.
Season opening and closing preparations may be postponed depending on weather conditions.
The opening date of the beach is determined by the hotel management according to the weather.
The hotel management reserves the right to make changes to all services and hours due to weather conditions and uncontrollable reasons.
The days that restaurants and bars will be closed may vary according to weather conditions and reservations.
It is not appropriate to take food and beverages outside in terms of hygiene and safety.
Bathroom amenities are provided daily according to the number of people.
An information letter containing the facility rules is declared to all guests upon arrival with a signature.
The items on the sunbeds that have not been used for a long time may be removed by the hotel authorities and the sunbeds may be left empty.
Fishing or hunting is prohibited within the swimming limits.
Motorized watercraft cannot be used within the swimming limits.
All consumables served in the rooms are for in-house use within the scope of the all-inclusive package It is not appropriate to take it outside.
Water sports are not operated within the hotel the hotel does not have the right to control the water sports service.
All services and locations specified may be changed depending on weather conditions, venues and opening dates. All services and services are for informational purposes and may change in line with the operation during the summer season. This information has no validity in case of a complaint.
The hotel reserves the right to make changes to the concept due to changing operating conditions. There may be differences in Summer and Winter concepts.
Food & Beverage
Ultimate All Inclusive Concept
Breakfast, lunch and dinner are open buffet and local alcoholic and non-alcoholic drinks are free of charge for 24 hours within the brands determined by the facility.
Imported alcoholic brand drinks and all bottled drinks are extra charged. Freshly squeezed orange juice (Breakfast-Late Breakfast) is free.
Imported alcoholic brand drinks and all bottled drinks are extra charged. Freshly squeezed orange juice (Breakfast-Late Breakfast) is free.
Service Hours
07.00-11.00 Breakfast
10.00-18.00 Beach Bar
10.00-18.00 Vitamin Bar
11.00-16.00 Snack Service (Pancake and Pastry)
11.00-22.00 Patisserie (Lobby Lounge)
12.30-14.30 Lunch
14.00-16.30 Ice Cream
18.00-19.00 Tea Time
18.30-21.30 Dinner
21.30-07.00 Late Snack
23.00-01.00 Sapphire Disco
24 Hours Lagoon Bar
10.00-18.00 Beach Bar
10.00-18.00 Vitamin Bar
11.00-16.00 Snack Service (Pancake and Pastry)
11.00-22.00 Patisserie (Lobby Lounge)
12.30-14.30 Lunch
14.00-16.30 Ice Cream
18.00-19.00 Tea Time
18.30-21.30 Dinner
21.30-07.00 Late Snack
23.00-01.00 Sapphire Disco
24 Hours Lagoon Bar
Food & Beverage
Ultimate All Inclusive Concept
Breakfast, lunch and dinner buffet meals are free. Local alcoholic and non-alcoholic beverages from brands determined by the facility are free 24 hours a day.
Ultimate All Inclusive Concept Food & Beverage Services
Traditional Palace Sherbet and Carrot Chezerye at the Welcome
Mini Bar (replenished once a day)
Conceptual beverage service at Lunch and Dinner
Grilled varieties of döner, pizza, pita, hamburger and similar snack food service at Snack Restaurants throughout the day
Open buffet breakfast, lunch and dinner at Panorama Restaurant
Freshly produced daily bakery products service at the patisserie
International and local coffee service
24-hour beverage service
Diet food at Panorama Restaurant
Vegetarian food at Panorama Restaurant
Local themed food at Panorama Restaurant
Childrens buffet at Panorama Restaurant
Ice cream service
Istanbul and Venezia Ala Carte Restaurants
Welcome services
Food prepared instantly in some units
Freshly cut fruit and delicatessen presentations at the buffet
Freshly produced daily bakery products
Beverage menu at all bars
3 nights and above Istanbul or Venezia A’la Carte Restaurant use once during accommodation
Turkish cuisine themed buffet presentations once a week
Ultimate All Inclusive Concept Food & Beverage Services (Paid)
Freshly squeezed vegetable and fruit juices, energy drinks
All bottled alcoholic products, all special local/foreign wines and champagnes, premium alcoholic drinks (10 and 12 years and above VSOP, XO cognacs)
All special local/foreign wines (except table wine), champagnes, premium alcoholic drinks and special meal orders are served at A’la Carte Restaurants for an extra charge.
24-hour room service
Special meals and organizations at designated locations in the facility
Special day celebrations (wedding anniversary and birthday cake)
All A’la Carte Restaurants for 2 nights and below
Service Hours
Main Restaurant
Breakfast 07:00-11:00
Lunch 12:30-14:30
Dinner 19:00-21:30
A La Carte Restaurants
Turkish A La Carte 19:00-22:00
Fish ALa Carte 19:00-22:00
Italian A La Carte 19:00-22:00
Mexican A’la Carte Restaurant 19:00-22:00
Bars
Lobby Lounge 10:00-23:59
Lagoon Pool Bar 00:00-00:00
Beach Bar 10:00-18:00
Detox Bar 10:00-18:00
Saphire Disco Bar 23:00-02:00
Vital Bar 10:00-18:00
Lagoon Bar Ice Cream Service 14:00-16:30
Lobby Patisserie 11:00-23:00
Snack Bars
Mexico Snack Restaurant 21:30-07:00
Beach Snack Service 11:00-18:00
Lagoon Snack Service 11:00-18:00
Gözleme Evi 11:30-18:00
Lagoon Snack Service 12:30-15:30
Patisserie & Ice Cream Service 11:00-23:00
Hotel Instructions
Check-in:
14:00
Check-out:
12:00
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Minimum Check-in Age
18
Know Before You Go
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Hotel Facilities & Amenities
Other
- Gift Shop (Extra Fee)
Wheelchair Accessible Parking
Laundry
Sport & Entertainment
Wheelchair-Accessible Fitness center
Game Room
Fitness Center
Hotel Amenities
Outdoor Pool
Non-Smoking Property
Wheelchair Accessible Spa
WiFi
Food & Drink
Restaurant
Snack Bar
Wheelchair Accessible Restaurant
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