Crystal Palace Luxury Resort & Spa - All Inclusive

Genel Tanıtım


Yeme / İçme


Balayı

  Express check-in, sparkling wine, fruit basket, room decoration appropriate to the theme, special A la Carte reservation (special table decoration) on a preferred evening and a la carte breakfast service on a preferred day, upgrade to a higher category room depending on hotel availability, Special setups, symbolic cake, flowers and specially designed gifts in the room.

  For the package to be valid, the marriage date must not be older than 6 months (based on the entry date).

  It is mandatory to present a marriage certificate upon entry.

Uyarılar


Aktiviteler


Çocuk / Bebek


Genel Tanıtım


Yeme / İçme

 Service Hours (17.11.2024-31.03.2025)

 Main Restaurant
  
  Breakfast: 07:00-11:00  
  Lunch: 12:30-14:30  
  Dinner: 18:30-21:30  

 Snack Bars
  
  Crystal Snack Restaurant: 11:00-18:00, 21:30-07:00  
  Cafe Turca: 10:00-20:00  
  Patisserie: 11:00-23:00  
  Ice Cream: 11:00-20:00  

 A La Carte Restaurants
  
  Italian A La Carte: 18:30-21:30  
  Mexican A La Carte: 18:30-21:30  

 Bars
  
  Lounge Lobby Bar: 10:00-00:00  
  Lagoon Bar: 24 hours (00:00-00:00)  
  Paul’s Irish Bar: 16:00-00:00  
  Terrace Bar: 18:00-00:00  
  Sapphire Disco Bar: 22:30-01:00  

 Service Hours (01.04.2024-15.11.2024)

 Main Restaurant

  Breakfast: 07:00-11:00
  Lunch: 12:30-14:30
  Dinner: 18:30-21:30

 Snack Bars

  Gözleme Evi: 11:00-18:00
  Sahil Snack: 11:00-18:00
  Waffle Corner: 15:00-17:00
  Harem Lounge: 09:00-11:00, 19:00-22:00
  Crystal Snack Restaurant: 11:00-18:00, 21:30-07:00

 A La Carte Restaurants

  El Torito Mexican A La Carte Rest.: 18:30-21:30
  La Murano Italian A La Carte Rest.: 18:30-21:30
  Tuğra Türk A La Carte: 18:30-21:30
  Bonsai Çin A La Carte: 18:30-21:30
  Mediterranean Balık A La Carte: 18:30-21:30

 Bars

  Caretta Sahil Bar: 10:00-22:00
  Lagoon Bar: 24 hours (00:00-00:00)
  Lounge Lobby Bar: 10:00-23:59
  Patisserie Bar: 11:00-23:00
  Paul’s Irish Bar: 18:00-02:00
  Terrace Bar: 18:00-23:30
  Cafe Turca: 10:00-22:00
  Sapphire Disco Bar: 23:00-02:00
  Turquoise Bar: 10:00-18:00
  Pool Bar: 10:00-00:00
  Detox Bar: 10:00-18:00

 Ultimate All Inclusive Food and Beverage Services

  Traditional Palace Sherbet and Carrot Chezerye at the Welcome
  Table service in some units
  Mini bar (replenished once a day)
  Concept internal beverage service at Lunch and Dinner
  Grill varieties, pizza, pita, hamburger and similar snack food varieties served at Snack restaurants throughout the day
  Open buffet concept breakfast, lunch and dinner services at the main restaurant
  Fresh daily bakery products service at the patisseries
  International and Regional Coffees
  Various handmade food service at the Snack Restaurants
  24-hour beverage service
  Diet Foods at the Main Restaurant
  Vegetarian Foods at the Main Restaurant
  Local Themed Foods at the Main Restaurant
  Buffet
  Ice cream service
  Some A la carte
  Welcoming services
  A’la Minute food production in some units
  Fresh cut fruit and delicatessen presentations at the buffet
  Fresh daily bakery products
  Beverages at all bars menu
  1 Time Alacarte Restaurant use for 3 nights and above accommodations
  Thematic buffet presentations, including Turkish cuisine once a week
  Freshly squeezed Vegetable, Fruit Juices  

 Ultimate All Inclusive - Non-Concept Paid Services

  Energy drinks Paid
  All bottled alcoholic products, all special local and foreign wines and champagnes, alcoholic   Premium drinks (10 and 12 years and above VSOP, XO Cognacs) (Paid) 
  All wine, champagne and special meal orders are served at A la Carte Restaurants for an extra charge. (Except Table Wine) (Paid)
  24-hour room service (Paid)
  Special meals etc. organizations at special locations designated in the facility (Paid)
  Special Day Celebrations (Wedding Anniversary, and Birthday Cake) (Paid)
  All Alacarte Restaurants for 2 nights and below accommodations (Paid)

Plaj

  The facility is located right on the sea and has a private fine sandy beach that is 150 m long and 190 m wide. It has a blue flag. There are also different areas on the beach for ages 16+.

 Pool

  Main Pool: 138cm - 1580 m²
  Aquapark Pool: 120cm - 84 m²
  Childrens Pool: 35cm - 40 m²
  Indoor Pool: 120cm - 85 m²
  A special childrens pool and mini club for children (4–12 years old), a shaded childrens playground, and playgrounds for young people are available. The indoor pool is not heated between April 1st and October 31st.

  All pools are closed between 20:00 - 08:00 due to cleaning work and guest safety. The indoor pool is not heated between April 01st and October 31st.

  Free Services: Pool bar services - Snack Restaurant services - Pool umbrella service, sun loungers, beach towels - Lifeguard service

Balayı

  Express Check-in
  Sparkling wine
  Fruit basket
  Room decoration in accordance with the theme
  Special A la Carte Reservation (special table decoration) on an evening of your choice and breakfast service in the room on a day of your choice (For A La Carte reservation, please contact us in advance)
  Upgrade to a higher category room depending on the hotels availability
  Special setups in the room
  Symbolic Honeymoon cake
  Flowers and specially designed gifts.

  Note: In order to benefit from the honeymoon concept, you must have gotten married at least 6 months in advance and present your marriage certificate upon arrival at the hotel.

Uyarılar

 Warning for Accommodation of Children Under 18

  The possibilities regarding who will request the consent request for children under the age of 18 who will be accommodated and in what way are as follows

 Mother & Father Together

  If the mother and child are coming, the father must give consent.
  If the father and child are coming, the mother must give consent.
  For the child who will come with the mother and father and stay in a different room with a “family friend, friend or relative”, the mother and father must give consent.
  For the child who does not come with the mother and father but comes with a “family friend, friend or relative”, the mother and father must give consent.

 Mother & Father Separate (Divorced)

  The court custody decision must be presented, and if the child comes with the custodian, consent is not requested.
  If the mother has custody and the child comes with the father, the mother must give consent.
  If the father has custody and the child comes with the mother, the father must give consent.
  For children/children coming with a “family friend, friend or relative”, the guardian must give consent.

  If the child/children coming with the guardian will stay in different rooms with a “family friend, friend or relative”, the guardian must give consent.

  If one of the parents is deceased there is no need for a consent, and a “Certified Population Registration Certificate” must be presented from e-Government.

  In divorced couples, the fact that the child and the mother or father have the same or different surname is not binding, and the “right to custody” is important.

  In other cases that may arise, the opinion of the Law Office will be obtained and evaluated accordingly.

  Note: The requested documents must be presented at the reservation stage.

 Environmental Practices

 Measures Taken Against Global Warming in Hotels:

  Use of natural gas
  Waste separation
  Use of recycled materials
  Energy saving system in rooms
  Use of electricity saving lighting and sensors
  Use of sensors and aerators for water saving
  Use of solar energy

 Important Information

  Officially certified first-class quality products and brands are used in all food and service presentations.
  Guests with allergies must notify Guest Relations upon check-in. Otherwise, the Hotel Management is not responsible for possible health problems.
  According to the laws of the Republic of Turkey dated 19.05.2008, smoking is prohibited in closed areas of general use.
  Check-in time is 14:00 and check-out time is 12:00. Use of facility services after check-out time is subject to an extra fee.
  Dress code may apply in some restaurants and bars (Dinner buffet, Ala Carte restaurants and Lobby bar).
  Air conditioning operating hours are adjusted by the automation system according to outside weather conditions.
  Alcoholic beverages and tobacco products are not sold to guests under the age of 18.
  Alcoholic beverages are not served in bottles or at breakfast.
  There is an electric kettle in the rooms it is mandatory to read the instructions for use.
  Alcohol is not served to guests with health risks.
  Season opening and closing preparations may be postponed depending on weather conditions.
  The opening date of the beach is determined by the hotel management according to the weather.
  The hotel management reserves the right to make changes to all services and hours due to weather conditions and uncontrollable reasons.
  The days that restaurants and bars will be closed may vary according to weather conditions and reservations.
  It is not appropriate to take food and beverages outside in terms of hygiene and safety.
  Bathroom amenities are provided daily according to the number of people.
  An information letter containing the facility rules is declared to all guests upon arrival with a signature.
  The items on the sunbeds that have not been used for a long time may be removed by the hotel authorities and the sunbeds may be left empty.
  Fishing or hunting is prohibited within the swimming limits.
  Motorized watercraft cannot be used within the swimming limits.
  All consumables served in the rooms are for in-house use within the scope of the all-inclusive package It is not appropriate to take it outside.
  Water sports are not operated within the hotel the hotel does not have the right to control the water sports service.

  All services and locations specified may be changed depending on weather conditions, venues and opening dates. All services and services are for informational purposes and may change in line with the operation during the summer season. This information has no validity in case of a complaint.

  The hotel reserves the right to make changes to the concept due to changing operating conditions. There may be differences in Summer and Winter concepts.