Dedeman Palandoken Resort Hotel

Palandoken/Erzurum

General Information

  Located on the snowy foothills of Palandöken Mountain, Dedeman Palandöken welcomes its guests as a ski hotel with 187 rooms, with an enchanting view of Erzurum and Palandöken Mountain. Dedeman Palandoken offers all kinds of opportunities for winter sports to its guests. Ski slopes of different difficulty levels located right next to the hotel attract the attention of professional skiers and ski enthusiasts.

  Dedeman Palandöken offers its guests a pleasant ski holiday with comfortable accommodation, sausage-bread on white snow, mulled wine or salep in front of the fireplace.

  Rising in the authentic atmosphere of Erzurum, Dedeman Palandoken is one of the most popular places for ski lovers. The mountain, which has an ideal snow quality, has Turkeys longest ski tracks with different difficulty levels.

  There is also snowpark and halfpip for snowboarding. When the excitement of skiing is combined with the magnificent views of Palandöken, an unforgettable holiday takes place.

  A ski room and ski locker are available at the property. Ski equipment, snowboard, sled and clothes rental and ski locker are chargeable. Use of the lift is free of charge. Skipass deposit valid on all lifts and slopes of Palandoken Ejder 3200 and Konaklı ski slopes.

  If a ski pass is purchased on the day of arrival, the ski pass is charged on the day of departure. The resort offers night skiing on the Palandöken Ejder Tracks until 20:00 on Thursdays, Fridays, Saturdays and Sundays.

Privileges

  If you stay 3 nights or more, transfers between the area-hotel-area are free.
  Ski Pass is included in bed and breakfast, half board and full board accommodations.

  Campaign Validity date: 19.11.2024 - 31.03.2025

Activities

 Free Services

  Ski Pass: Valid between 09:00-17:00 on all lifts and slopes except for private slopes in   Palandöken and Konaklı (Ski Passes are subject to deposit).
  Internet use in all areas of the hotel (50 MB Metro Internet)
  Chess, okey, backgammon and card games
  Services are provided for children in the Mini Club with professional female caregivers.
  Parking lot use

 Extra Paid Services

  Night Skiing: Ski pass fee will be charged extra between 17:00-20:00 and price information will be obtained directly from the hotel.
  Food and beverages purchased outside of Bed and Breakfast Plus, Half Board Plus and Full   Board Plus concepts are charged extra.
  Food and beverages purchased at A la Carte & cafes are charged extra.
  Ski clothing and ski equipment rental is charged extra. (Snowboard, sled, skis, overalls, jackets)
  Use of encrypted ski lockers in the ski room is charged extra.
  Ski and snowboard lessons are charged extra.
  Billiards, table tennis games offered in the game room are charged with extra tokens.
  Minibar, laundry, telephone, doctor services are charged extra.
  One-on-one private childcare in the Mini Club is charged extra.

Important Information

  All services and locations specified may be changed depending on weather conditions, venue and opening dates. All services and services are for informational purposes and may change in line with the operation during the summer season. This information has no validity in the event of a complaint.

  The hotel reserves the right to make changes to the concept due to changing operating conditions. There may be differences in Summer and Winter concepts.

Food & Beverage


 Bed and Breakfast Concept

  All food and drinks, except breakfast, are extra charged.
  Morning Breakfast (in the Main Restaurant)
  Internet use in all areas of the hotel ( 50 MB Metro Internet )
  Parking is free to use.
  Dedeman Spa Use of Turkish bath, sauna, fitness is included.

 Half Board Plus Concept

  Open buffet breakfast and dinner (in the main restaurant)
  Unlimited non-alcoholic drinks at dinner (soft drink, water, tea, Nescafé)
  Happy Hour- (Free treats are served every day between 17:00 and 18:00 in the Upper Lobby.
  Content: Sweet and Salty Cookies, Cake, Mini Eclairs, Bagels, Pastries, etc. Tea, Nescafe)
  Half Board Plus concept starts with dinner on the day of arrival and ends with breakfast on the day of departure.
  Based on hotel availability, breakfast for early check-in and dinner for late check-out are subject to extra charges.
  Early check-in and late check-out are at the hotels discretion, depending on availability.
  Ski Pass is offered free of charge. (Accommodation is allocated according to the number of days and the number of people, it is given on a daily basis.)

 Full Board Plus Concept


  Open buffet breakfast, lunch and dinner (in the main restaurant)
  Unlimited non-alcoholic beverages at lunch and dinner (soft drink, water, tea, Nescafé)
  Happy Hour- (Free treats are served every day between 17:00 and 18:00 in our Upper Lobby section.    Content: Sweet and Salty Cookies, Cakes, Mini Eclairs, Bagels, Pastries, etc. Tea, Nescafe)
  Our Full Board Plus concept starts with dinner on the day of check-in and ends with lunch on the day of check-out.
  Based on hotel availability, breakfast, lunch and late check-out dinners are subject to extra charges.
  Early check-in and late check-out are at the hotels discretion, depending on availability.
  Ski Pass is offered free of charge. (Accommodation is allocated according to the number of days and the number of people, it is given on a daily basis.)


Hotel Instructions
Check-in:
12:00
Check-out:
12:30
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Minimum Check-in Age
18
Optinal
  • Airport shuttle fee: TRY 100 per person (roundtrip)
  • Airport shuttle fee per child: TRY 80 (roundtrip), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Hot springs access available from 9:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Hotel Facilities & Amenities

Other
  • tick
    Gift Shop (Extra Fee)
  • tickBarbecue Grill
  • tickWheelchair Accessible Parking
Sport & Entertainment
  • tickHiking/Biking Nearby
  • tickGame Room
  • tickFitness Center
Hotel Amenities
  • tickNon-Smoking Property
  • tickWiFi
  • tickSki Storage
  • tickIndoor Pool
Food & Drink
  • tickRestaurant
  • tickSnack Bar
  • tickCoffee/Tea in Common Areas
  • tick
    Coffee Shop or Cafe (Extra Fee)
  • tickPrivate Dining for Couples